ubc it help desk What is the? This is a service provided by the University of British Columbia to assist students, faculty, and staff with their technology-related issues. The Help Desk provides support for a wide range of services, including email, wireless connectivity, software, hardware, and more. 2. How can I contact the? There are several ways to contact. You can call them at 604-822-2008, email them at helpdesk@ubc.ca, or visit their website to submit a support ticket. They also have a live chat feature available on their website. 3. What kind of issues can the UBC IT Help Desk assist with? The can assist with a wide range of technology-related issues, including password resets, email setup, software installation, wireless connectivity, and more. They can also provide guidance on best practices for using technology at UBC. 4. What are the hours of operation for the? open Monday to Friday from 8:00 am to 8:00 pm, and on weekends from 10:00 am to 2:00 pm. They are closed on statutory holidays. 5. Is there a cost for using the? No, there is no cost for using the. It is a free service provided by the University of British Columbia. 6. Can the UBC IT Help Desk assist with personal devices? The UBC IT Help Desk is primarily focused on providing support for UBC-owned devices and services. However, they may be able to provide limited assistance with personal devices if time permits. 7. What should I do if I have an urgent issue outside of UBC IT Help Desk hours? If you have an urgent issue outside of UBC IT Help Desk hours, you can contact the UBC IT Service Centre at 604-827-4357. They provide 24/7 support for critical issues. What should I do if I have a technology-related issue outside of the UBC IT Help Desk’s hours of operation? If you have a technology-related issue outside of the UBC IT Help Desk’s hours of operation, you can still submit a support request through the UBC IT website. Your request will be addressed as soon as possible during the Help Desk’s regular hours of operation.
